CartonERP includes an ever-expanding set of video tutorials. These videos cover both general topics, as well as more specific areas, and offers a great visual aid to new users or those needing a quick refresher with the software. The users can look up frequently asked questions in our knowledgebase when they are dealing with unique challenges they are less familiar with.

Sometimes there is a complicated topic or an employee who just needs some extra help. Using remote connection tools and screen sharing, Workpack Solutions team members are able to connect directly to your desktop and work with you in real time. These sessions can be used to teach the ins and outs of a new section in the ERP System, review and explain new additions to the software, or serve as a training apparatus for departments. One on one coaching is a great way to introduce a new hire, especially if you were to bring on a new company officer. Minimizing that downtime is crucial to getting your company back to running at full capacity. Tailoring your training session with the software as it pertains to their position within the organization, is a great way to minimize the learning curve.

Experienced members of the Workpack team are available to make the trip to your plants and offer the value of decades of experience in the folding carton industry. Whether you’re looking to implement a new module in the ERP system, or for some consulting on how to most efficiently utilize the software, our team members are prepared to put their knowledge to work in helping you be successful. Advanced training has been a valuable resource to our members in the following months or even years after the installation.

Sometimes on-site training can lead to too many distractions. Machinery running, people stepping in and out with questions, and other distractions can pull away from the focus of training. Workpack offers a solution to this by way of training at our location in West Michigan. This allows you to escape the day-to-day and work with our team members to discover how CartonERP can best serve your company and its specific needs.

Purchasing an ERP system and switching software is a big and exciting change! Our team will be there on site to ensure that your installation goes smoothly. After showcasing how to do critical functions, we offer additional support with onsite start up assistance crafted to support the size, complexity and culture of your unique organization.